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AI & AutomationAvailable Release

HENU WCRM

Official WhatsApp Business API CRM & Conversational Funnel Hub

Platform Architecture & Scope

HENU WCRM empowers Indian enterprises and growing businesses to leverage the official Meta WhatsApp Business Cloud API. Unlike unverified third-party WhatsApp tools that risk permanent phone number bans, HENU WCRM operates with 100% Meta compliance, enabling multi-agent team inboxes, automated 24/7 lead qualification chatbots, and pre-approved marketing broadcasts.

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HENU WCRM 3D Model Visual

Platform Verification

Verified Repositoryhttps://github.com/henu-os/HENU-WCRM
Release MaturityProduction grade codebase ready for on-premise or cloud deployment.
Sovereign Architecture100% intellectual property ownership transferred on deployment.
Deployment GuaranteeSelf-hosted on your cloud or turnkey managed by HENU OS engineers.
01Intended Audience

Who is HENU WCRM designed for?

Indian SMEs, direct-to-consumer (D2C) brands, healthcare clinics, educational consultants, and professional service teams.

02Problem Solved

Why did we build this platform?

Consumer WhatsApp apps lack multi-agent support, get banned when broadcasting to customers, and cannot synchronize conversation data into sales databases.

03•Interface, Telemetry & Live Walkthroughs

Visual Platform Demonstration (Image & Video Mix)

Explore platform architecture screens, engineering telemetry, and verified YouTube walkthroughs arranged in a 5x3 matrix.

Demonstration Matrix (5 Media Views)5x3 Grid Format

Row x Column: 5 Columns
01. Official Meta WhatsApp Business API Cloud Interface
IMG 01

01. Official Meta WhatsApp Business API Cloud Interface

02. Conversational Funnel & Automated CRM Engine
IMG 02

02. Conversational Funnel & Automated CRM Engine

03. Automated Chatbot Flow Builder & Agent Handover
IMG 03

03. Automated Chatbot Flow Builder & Agent Handover

04. Broadcast Campaign Manager with Dynamic Variable Merging
IMG 04

04. Broadcast Campaign Manager with Dynamic Variable Merging

05. Direct WhatsApp Payment Links & Order Settlement Desk
IMG 05

05. Direct WhatsApp Payment Links & Order Settlement Desk

04•Engineered Capabilities

Verified In-Product Features

Every feature documented below has been verified against the repository codebase.

01

Official Meta Cloud API Architecture

Zero risk of phone number bans using verified Meta green tick-ready Cloud API infrastructure.

02

Shared Multi-Agent Team Inbox

Route incoming customer conversations to sales agents, support staff, or managers with internal notes and tags.

03

Sub-30-Second Lead Qualification Bot

Automated conversational bot asking qualifying questions and scheduling phone appointments automatically.

04

Bulk Broadcast Marketing Engine

Send pre-approved template campaigns to opted-in customer lists with high delivery rates and click tracking.

05

Payment Link Generation

Dispatch UPI and Razorpay payment links directly in chat with automated receipt and confirmation messages.

05

System Requirements & Compatibility

  • Meta Business Manager account with Business Verification
  • Dedicated clean phone number (not registered to consumer WhatsApp)
  • Web browser access for agent portal
06

Supported Integrations & Protocols

Meta WhatsApp Cloud APIRazorpay & Cashfree Payment GatewaysGoogle Sheets & WebhooksPostgreSQL CRM Database
Technical Support & Consultation

For custom deployments, on-premise installation runs, or developer onboarding, contact the engineering team directly at support@henuos.in.

Take Action

Experience HENU WCRM

Explore the source repository on GitHub or request a live architecture demonstration with our lead engineers.

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